Privacy Policy

1. Introduction

Sala Drift ("we", "us", "our") is committed to protecting the privacy of our residents, their families, website visitors, and anyone who interacts with our services. This policy explains what personal data we collect, how we use it, and how we protect it. We operate in Hua Hin, Prachuap Khiri Khan, Thailand, and we process data in accordance with Thailand's Personal Data Protection Act (PDPA).

If you have any questions about this policy, you may contact us at [email protected].

2. Data We Collect

We may collect the following types of personal information: your name, email address, phone number, mailing address, dietary preferences, activity interests, and any details you voluntarily share through our contact forms, phone consultations, or in-person interactions. If you are a family member arranging a stay for a relative, we may also collect their name, age, preferences, and relevant comfort information.

We collect this information through our website contact form, phone or email communications, pre-arrival questionnaires, and cookies used on our website.

3. How We Use Your Data

We use personal data for the following purposes: responding to your enquiries, coordinating residential programs, tailoring meals and activities to individual preferences, communicating family updates, processing payments, improving our services, and complying with our legal obligations. We do not use your data for unrelated marketing without your explicit consent.

4. Legal Basis for Processing

Under Thailand's PDPA, we rely on the following legal grounds for processing your data: your consent (given when you submit forms or agree to our services), performance of a contract (when we provide services you have requested), legitimate interest (to improve our community operations), and legal compliance where required by Thai authorities.

5. Data Sharing

We do not sell or rent your personal data. We may share limited information with trusted third-party service providers who assist with website hosting, payment processing, or analytics — only to the extent necessary for those services. Any third parties we work with are required to maintain confidentiality and comply with applicable data protection laws.

6. Data Protection Measures

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include secure server environments, access controls limited to authorised personnel, encrypted communications for sensitive data, and regular review of our security practices.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy or as required by law. Enquiry data is typically retained for up to twelve months after your last interaction with us. Resident data is retained for the duration of the program and for up to twenty-four months afterwards, unless you request earlier deletion.

8. Cookies

Our website uses cookies to enhance your browsing experience and to analyse site usage. For full details about the types of cookies we use and how to manage your preferences, please visit our Cookie Policy page.

9. Your Rights

Under Thailand's PDPA, you have the right to: access the personal data we hold about you, request correction of inaccurate data, request deletion of your data (subject to legal retention requirements), withdraw your consent at any time, object to processing based on legitimate interest, request data portability in a machine-readable format, and lodge a complaint with the Thai Personal Data Protection Committee if you believe your rights have been violated.

To exercise any of these rights, please email us at [email protected].

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to read the privacy policies of any website you visit through links on our pages.

11. Children's Privacy

Our services are intended for adults aged 18 and older. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has provided us with personal data, please contact us and we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically to stay informed about how we are protecting your information.

13. Contact Information

Data Controller: Sala Drift

Address: 67 Moo 2, Hua Hin Soi 102, Hua Hin, Prachuap Khiri Khan 77110, Thailand

Email: [email protected]

Supervisory Authority: Personal Data Protection Committee (PDPC), Thailand